Frequently Asked Questions

Have a question about our psychiatry services? No problem! Just call 619-771-0083 ext. 2

What services do you offer through telemedicine?

We provide psychiatry services such as evaluation, diagnosis, medication management, supportive therapy, and treatment through medically secure video conferencing.

All of our appointments are provided via Zoom, which allows patients to be seen from the comfort of their own home through video conferencing with a personal device such as a computer, laptop, or phone. We provide the same quality of care as an in person visit and can send prescriptions to your local pharmacy when indicated.

How does telemedicine work?

After you have scheduled your appointment, please follow these steps for connecting with your provider at Peak Wellness Psychiatry. We use the Zoom platform, which can be used on your phone, computer, or tablet to see your provider as long as you are present in California during your appointment.

To use on your mobile device:

  • Go to Google Play or App store
  • Download the “Zoom Cloud Meetings” app
  • Open up the Zoom link from your email on your phone
  • The Zoom application will then automatically launch for your meeting

To use on your desktop or laptop:

  • Open your appointment reminder email
  • Click on the zoom.us meeting link in your appointment email to launch the meeting

For additional information on how to use Zoom for telemedicine, please watch these videos below for more detailed information.

How to Join Meeting
Joining and Configuring of Video and Audio

What happens after I schedule my appointment?

After you schedule your initial appointment, you will receive an email with your appointment confirmation and instructions for accessing your telemedicine appointment. Your confirmation email will also contain a medically secure patient portal link to fill out your intake forms online.
If you are using insurance and provided us with your current insurance information at the time of scheduling online, then our billing department will directly contact your insurance to determine your insurance benefits. After your appointment, your card on file will be charged what you owe based on your insurance coverage.

Which insurances are in network with your services?

Peak Wellness Psychiatry is in-network with: CIGNA, Anthem Blue Cross PPO, United Healthcare, Optum, United Behavioral Health, UMR, Aetna, Meritain, GEHA, and Humana.

If you entered your current insurance information at the time of scheduling online, then our billing department will directly contact your insurance to determine your insurance benefits. After your appointment, your card on file will be charged what you owe based on your insurance coverage.

What is the cash pay cost for services if my insurance is out of network or I am not using insurance?

The cash pay rate without insurance or out of network insurance for the initial psychiatric evaluation is $289. and $159 for follow-up appointments.